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Re: Loss of Email

Forum Team
Forum Team

Hi @Crowsnest12 

Welcome to the community forums. 

Sorry to hear that you believe your email has been hacked. 

Are you able to please change your password and run through all these checks and tests here to ensure your email is secure again. 

Let me know if you have any issues or further concerns at all. 

Here to help 🙂
Virgin Media Forums Agent

Joining in

Loss of Email 19th June, now intermittent BUT been hacked, getting spurious mails. 

Why do you think you have been hacked?  Mine is quite spurious too.  VM seem unwilling or unable to check and close foreign connections to your email account (so it's hard to know you have been hacked - unless someone else is using login/reset url/links/codes).

I do not work for VM, but I would. It is just a Job.
Most things I say I make up and sometimes it's useful, don't be mean if it's wrong.
I would also make websites for them, because the job never seems to require the website to work.