Virgin Media Community

[rkiley]

I have exactly the same problem.  

I updated my password via the My Virgin Media page -- and got the green box telling me that I had successfully updated my password -- but when I try to get to my mail is get the following message:

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

I have tried multiple devices -- all reporting the same problem.  Amy ideas?

[rkiley · Accepted solution]

Update: just done a refresh of the browser -- and mail once again is working.  Thanks  Problem solved

[Lee_R]

Hi @rkiley thanks for posting and keeping us updated.

It's great news that your email issue is resolved.  Remember if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.

Regards

Lee_R