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Re: Email access "Forbidden"

WavyDavy
Joining in

I'm now having this problem as well. Can someone from VM please contact me.

4 REPLIES 4

David_Bn
Forum Team
Forum Team

Thanks for your post on our Community Forums @WavyDavy, and welcome back!

Sorry to hear that you've been hit with the error.

Can you please confirm if you've been attempting to access your inbox via our webmail function or via a third party client?

If you've attempted via webmail, has this been attempted via alternative browsers, and with cache cleared on the main browser you're using?

Kindest regards,

David_Bn

WavyDavy
Joining in

yes its via webmail. Tried on safari, firefox and chrome. Haven't cleared cache though. will try it now.

WavyDavy
Joining in

no still forbidden

Thanks for coming back to me @WavyDavy, and I'm sorry to hear this is still ongoing, despite the attempts to resolve this.

Check out the envelope in the top right hand corner for a private message from me.

Kindest regards,

David_Bn