Menu
Reply
NeilSc
  • 1
  • 0
  • 0
Joining in
123 Views
Message 1 of 2
Flag for a moderator

Re: Email Not Working

One of my ntlworld email accounts stopped working at 13.00 yesterday.  Other accounts still work.  Error message says username or password error.  I have tried using Web mail, that gives same error.  I can reset the password but still get username/password error.    Looks like a server or internal Virgin problem.  Can't ring the service desk at the moment.  Any suggestions? 

0 Kudos
Reply
Tom_F
  • 3.43K
  • 209
  • 441
Forum Team
Forum Team
111 Views
Message 2 of 2
Flag for a moderator

Re: Email Not Working

Hi Neil Sc, sorry to hear you've encountered this issue with an email address. 

 

I'll be happy to take a look into it and see what we can do to help - just look out for my PM (the purple envelope) and we'll take it from there.

 

Tom

0 Kudos
Reply