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jasmin2
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Re: Deleting old hacked email address

Hi I was wondering if you could delete mine too. I had a email address with VM years ago and have found out it has been breached. I’m unsure of whether it still exists as I can’t seem to log into it so I would like the security of someone making sure it’s gone. 

Thanks 

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Hetty_R
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Re: Deleting old hacked email address

Hi jasmin2, 

 

Welcome to our community forums! 

 

I am really sorry to hear you're having problems with an old email address.

 

Can you confirm whether you still have active services with us? If you don't we can get this removed no problem. 

 

Thanks, 

Hetty

 

Hetty_R
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jasmin2
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Re: Deleting old hacked email address

Hi, sorry for the late response. No I don’t have any active services anymore. 

Thank you. 

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Jodi_S
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Re: Deleting old hacked email address

Thanks for coming back to us jasmin2,

 

I will pop you over a private message just to take some details from you so we can get your old email address and get this deleted for you.

 

Kind regards Jodi

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