Hi @Jtbadzy,
Welcome to our Community Forums! Thank you for your post and I'm very sorry to hear that you believe that your old NTLWorld email was hacked!
We take these issues very seriously and will be more than happy to investigate this further for you. I will send you a Private Message to confirm a few details so we can help.
Please keep an eye out for a purple envelope at the top right corner of your Forum page. I will be in touch soon.
Thank you.