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colinwebb
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Problems signing in to Virgin Media

I have no idea what my correct log in is to Virgin Media, I have several options only one of which works. That one is stated as my secondary log in but that email is now defunct. The two original emails I used when first joining Virgin are no longer in use and I need to scrap these and use my present one. I’ve looked but cannot figure how to do this.

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Graham_A
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Re: Problems signing in to Virgin Media

You should be able to find the primary username by following the relevant link on this page:

virgin-media-reset-username-and-password 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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John_GS
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Re: Problems signing in to Virgin Media

Hi @colinwebb

 

Thanks for posting. Were you able to follow Graham's advice and gain access to the online account? 

 

Best,

 

 

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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