Problems requesting a DSAR

[ro2023]

I have emailed requesting a Data subject access request, and I sent my licence and my passport as proof of address, but because it is for my previous address I am having problems obtaining it.

[ro2023]

They want proof of address of my previous address I had some payslips that was about it 

[Alex_RM]

Hi ro2023,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some trouble with the DSAR, if the team have asked for additional information and you're struggling to provide this,  you can how to email the team for help here

Alex_Rm