I just did a fresh install of Windows10 on my laptop to clean it up and sharpen it up.
I managed to add my virginmedia email account to the email app, but the email app keeps rejecting my ntlworld email account.
I made sure I'm spelling the account correctly and using the correct password (many times).
I even went into advanced mode and tried to set up the incoming email server (imap.ntlworld.com), and the outgoing email server (smpt.ntlworld.com) but it tells me it can't find my settings.
Any suggestions please?