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Stocktonlad
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Problem adding email account on iPad

Hi,

I'm trying to add my @ntlworld.com account to my iPad but when I enter the server settings it sticks on "verifying" and I have to restart the iPad to try again.

Can successfully log in to my webmail, so I know the username and password are correct.

Followed the settings at:

https://www.virginmedia.com/help/virgin-media-mail-how-to-update-email-settings

Tried imap.virginmedia.com and smtp.virginmedia.com also tried 993

Just doesnt verify. Same on Iphone as well.

 

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Alex_RM
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Re: Problem adding email account on iPad

Hi Stocktonlad,

 

Thanks for posting, 

 

I'm sorry to hear you've had some issues setting up the email client, 

 

Can you confirm if there's been any change since your post?

 

Alex_Rm

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