I've my own domain through NamesCo which forwards to my Virgin email boxes.
Over the past couple of days I've had many reports of emails to my domain bouncing, I've tried this and can confirm it's happening with most emails - some get through though. I've raised a support ticket with NamesCo but also thought I'd raise it here as others may be suffering
I've had a problem this weekend with incoming emails routed via my own domain are being bounced back to the sender rather than being delivered to my VM mailbox. It looks like one of the NamesCo servers may have been listed on the SpamHaus RBL and Virgin is rejecting all messages routed in via that server. I posted a message on here a couple of days ago and also raised a support ticket with NamesCo to try and get to the bottom of it.
I suspect it's not a VM problem as such, but does have an affect on us users.
@japitts Are you able to set up a Forward rule (maybe using a specific subject) to send mail on to your Virgin Media address, and then drop me a PM with the address and any proposed subject to trigger the rule?
@CurlyKylie Is it possible I could try sending to your domain? If so drop me a PM
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks