@LD67 wrote:
I would just like to be able to search for an email by sender’s name........ but not on virgin.net. ...........even on the mail2virginmedia website.
I do not really use the VM Webmail service but when I tried searching on a name I certainly got the option to search for emails from people on my contacts list. See below:

By the way, I had to smile when I read in your first post " Apple tells me it’s a problem with my service provider. " I am probably too cynical for my own good but my experience is that when an IT customer support person is stumped for an answer they always insist with complete (but misplaced) confidence that the problem lies elsewhere. That way they can close your call and move swiftly on to the next one.
I use Outlook to manage all my emails from several different providers and the search facility in Outlook works equally well with all of them, including VM.
These days Apple Mail seems to get good reviews but you do not have to use it if it does not suit you. There are several others that you could try to see if they meet your needs better than Apple Mail. A quick online search turned up this list: https://www.macworld.co.uk/feature/best-email-apps-iphone-3795644/
Coenoby
Coenoby
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