Virgin Media Community

[tb1148]

Trying to set up my secondary email on new device but can't remember password and account doesn't give the option to show it. Don't want to reset as that means would have to change on all other devices. Any ideas on how I can see it

[DJ_Shadow1966]

Hello

I am afraid that once a password is set it is not possible to retrieve it from the Virginmedia system, you say that the email is set up on other devices what are these there certainly some tools that will retrieve the password from Windows / MAC devices.

For windows https://www.isumsoft.com/office/how-to-see-saved-passwords-in-outlook.html

For mac https://www.lifewire.com/recover-email-password-from-os-x-keychain-1174067

Regards Mike

[coenoby]

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@tb1148 wrote:

Any ideas on how I can see it

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In addition to the advice from DJ_Shadow1966  I would just add:

if you have used the VM webmail service on your previous device to check emails in that secondary account it would be worth checking to see if the password is stored in the browser on that device.

Do an online search "find stored passwords in chrome" (or which ever browser you use) for a step by step guide.

Coenoby