on 31-10-2022 13:20
My ntlworld.com email has been hacked and I would like to change my email password, how do I do this?
on 31-10-2022 17:08
Use the “Forgotten Password” feature. You will need to know your date of birth and the answer to a security question (eg mother’s maiden name).
on 01-11-2022 17:14
Hi @VeeJay1
Thanks for posting and welcome to the community.
I am sorry to hear of this email issue. Have you been able to follow pjh's advice regarding this matter? https://www.virginmedia.com/help/security/why-is-my-virgin-media-email-hacked - this should also help you in this matter as well.
Please keep us posted if you need further help.
Best wishes,
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