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chrisjeanehirst
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Password hacked

I left Virgin media over 2yrs ago. My blueyonder. Has been hacked. I can't get into my account to change the password. I'm receiving numerous junk emails .

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Anonymous
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Re: Password hacked

how do you know its been hacked?

VM staff can contact you to arrange for the address to be deleted but it can take them about a week
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Hollie_B
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Re: Password hacked

Hi there @chrisjeanehirst

 

Welcome to the community and thank you for your post. Apologies for the delay in response, we've been very busy and doing all we can to get to each post. Thanks for your patience with this. 

 

We can delete this email address for you - I'll pop you a private message now to take some details. 

 

Thanks, 

 

 

Hollie - Forum Team


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