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Fatiha
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Paid twice

hello, without expressing myself I paid my bill twice, how do I get my money back

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Emma_C
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Re: Paid twice

Hi Fatiha, 

Thanks for your post and welcome to our community. 

Very sorry for the delay in replying, we have been busier than usual. 

Can I ask if this is for a mobile or cable account? 

Usually if you've paid twice then the extra amount would go towards your next bill or you can make a claim via the bank to get it back within 24 hours. 

Please let us know if you need further assistance. 

Emma_C - Forum Team
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