hello, without expressing myself I paid my bill twice, how do I get my money back
Thanks for your post and welcome to our community.
Very sorry for the delay in replying, we have been busier than usual.
Can I ask if this is for a mobile or cable account?
Usually if you've paid twice then the extra amount would go towards your next bill or you can make a claim via the bank to get it back within 24 hours.
Please let us know if you need further assistance.