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Message 11 of 34
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Unable to get through to map server

Hi, as of 2 hours ago none of my devices can get any new emails. I am getting an error message that the mail server "map.virginmedia.com" is not responding. Is it down?

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Message 12 of 34
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Re: POP3 servers down ?.

Yes same here:


Task @ntlworld.com - Receiving' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

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Message 13 of 34
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Re: E-Mail Issues

Yep, same for me. Started about 2 or 3 hours ago.

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Message 14 of 34
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Re: E-Mail Issues

Yup, same here. I've a virginmedia.com address and when using Thunderbird I get the message 'unable to connect to your IMAP server'. Also, unlike others, I'm not having any luck with webmail e.g. I can login OK and see the two email accounts I have. When I click each of the little down arrows to show me my inboxes nothing happens.   Bill

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Message 15 of 34
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Re: E-Mail Issues

Yes...same here. Can send out using my ntl.com email but cannot receive emails to ntl email.

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Message 16 of 34
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Re: E-Mail Issues

I too cannot get new emails on Outlook. Webmail seems to be working but I am not sure if all awaited emails have arrived.

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Message 17 of 34
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Re: POP3 (& IMAP) servers down ?.

Just found this out too. No connection to email servers unless I use the webmail,. 

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Message 18 of 34
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Re: POP3 (& IMAP) servers down ?.

Same here. Although able to see my email come through on my iPad but not on outlook(IMAP).
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Message 19 of 34
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Re: E-Mail Issues

yes me too!

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Message 20 of 34
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Re: POP3 servers down ?.... Working again now 👍

Back up and running fine this morning.

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