Hi there, would be really grateful for some help. I use Outlook 2016 using POP3 settings for my BY email. Having had a damaged laptop I have just set up my new laptop using all the same settings as before (I had photos of all the email account settings) but whenever I try to send/receive my email, it is trying to downloads tens of thousands of my old emails, many of them duplicate times. I already have them on my machine in a PST folder of course.
If I cancel the send/receive and delete duplicate/old unread emails that I don't need, then the next time I try to send/receive, Outlook just kind of sits there saying 'Preparing to send/receive'. If I hover my mouse over the taskbar that displays that message, another line pops up saying 'Outlook is sending or receiving information'. But nothing seems to happen.
My suspicion is that because I have deleted thousands of emails from my client, this is causing Outlook to send messages back to VM servers telling it which emails not to collect next time (albeit not true POP3 because VM ditched that a few years back) and then the VM servers are just not handling all the 'deletion' requests (to hide those emails, not delete them as per VM policy). Does that sound likely, and can anyone assist in how I can prevent Outlook trying to download thousands of emails OR is there a way to tag emails via VM webmail etc to tell my Outlook mail client not to download them please? Thank you.