@alanrbrown58 wrote:
Is there any way you can help me?
Whatever happens, you need to set up a new email account, preferably with a large email provider, not your current internet service provider. Gmail and Microsoft Outlook.com are the market leaders but there are others. Thankfully, you should still have old Blueyonder emails and contact addresses stored in Outlook.
In terms of accessing your old Blueyonder account, I would just say that it is possible you are seeing that error in Outlook because your VM Webmail account has been locked for some reason that is nothing to do with the fact you are no longer have a VM broadband account. (It is happening to many VM customers.)
To check that try signing in to your Blueyonder account directly from here https://mail.virginmedia.com
If you get an error message, "Your mailbox is not available at the moment..................." try resetting your password from here https://my.virginmedia.com/forgot-details/password Enter your Blueyonder address as the username and follow the prompts. Then leave it at least 15 minutes before trying to sign in to the account again and see f that gets you back in.
If you are successful, I cannot stress enough that it is only a temporary reprieve. I am only offering this advice to enable you to pick up any emails that may have arrived in your account while you were unable to access it. 😉
Coenoby
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