BillC45 is precisely right. Anything could have gone wrong with OE and it is such a dated program that even I (and I used to use it) have forgotten how it works or what can go wrong.
But there may be more to your issue than meets the eye here (if BillC45 doesn't mind me interjecting) judging from what you say. The clue is in the OE error message. You must test to see if you can send from VM's web mail. Log in at mail2.virginmedia.com. You'll need your e-mail address and associated password to do this.
If you can send from web mail (send a test message to yourself, if you like) then trouble almost certainly lies ahead.
You need to follow these instructions to the latter, no shortcuts and no posting information that I haven't asked for.
So first of all open a new browser page and in the search box type just this IP and hit return. When you get the reply it will be a string of numbers with full stops separating each number. This is your public IP address. Keep it private. Don't ever post it here. Make a note of it. You'll need it for the next step.
There is a second way of doing this which you might prefer. Go here and your IP address will be displayed automatically at the top of the page
Thank you for the helpful reply, got this message my IP
is listed in the XBL, because it appears in:
I followed the prompts/link and email is now fixed. Kept a copy of your instruction in case it happens again. VM webmail did still work but I like to use outlook (installed with MS Office) as I am so used to it.
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