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Paul1767
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Outgoing email error 525 5.7.13 Authentication Denied (VM305)

Since afternoon of the 9th of September I have been unable to send emails from my account using either Outlook or gmail (incoming mail is no problem). I have followed the various threads including the problem logging advice on Outlook and changing my email account password, all to no avail.

When trying to send mail I get countless pop up boxes asking for name and password but the messages never send. When checking the settings and account using Outlook Manager I get thismessage "Send test email message: Your email server rejected your login. Verify your user name and password for this account in Account Settings."

In the Outlook log I get the message "525 5.7.13 Authentication Denied (VM305)"

I have changed my passwork, checked all the smtp setting are correct yet still no meesages can be sent. I can access my email (incoming and sending) via the Virginmedia site using the new password so I know that works.

Can anyone help correct this issue?

Thanks, Paul

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用心棒
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Re: Outgoing email error 525 5.7.13 Authentication Denied (VM305)

FYI: Searching for Spambots on your network

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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