I am unable to send mails from my blueyonder account using my mail clients on both my pc and smartphone, incoming mail still works fine. Nothing has been changed on either device and I have double checked all of the outgoing server settings. If I log on to the Virginmedia webmail using Chrome I can send emails okay. Could this be a fault at the virginmedia end does anyone know?
If you successful authenticated yourself to the SMTP server you will see something similar to:
⋮ < 235 2.7.0 ... authentication succeeded > HELP < 214-2.0.0 This is cmsmtp ESMTP service help 214-2.0.0 This is cmsmtp ESMTP service help < 214-2.0.0 To contact postmaster send email to email@example.com. 214-2.0.0 To contact postmaster send email to firstname.lastname@example.org. < 214-2.0.0 For local information send email to Postmaster at your site. 214-2.0.0 For local information send email to Postmaster at your site. < 214 2.0.0 end of HELP info 214 2.0.0 end of HELP info * Connection #0 to host smtp.virginmedia.com left intact
however if not you will see: ⋮ < 535 5.7.8 Authentication Credentials Invalid (VM300) * Closing connection 0 curl: (67) Login denied What VM code do you see; in the example above it is VM300? Please do not be tempted to post more than the requested curl output as you will likely reveal your email address and password."
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Yes, that worked okay and it connected okay to smtp.virginmedia.com but when I use my MS Office client with the same port settings (465), smtp name, account name and password, it connects okay to the incoming Pop server but not the outgoing smtp server.