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Online email access

roland-rat
Tuning in

Hi

I have logged in online to my account but i cant see anyway to access emails.

i have:

view package

update settings

Latest bill

Service Status

Entertainment services

Upgrade package

Need some help

Virgin TV edit

Any ideas please?

I used to log in this way to access emails.

Thank you

6 REPLIES 6

Graham_A
Very Insightful Person
Very Insightful Person

Use this link: https://mail2.virginmedia.com/

 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

BenMcr
Very Insightful Person
Very Insightful Person

@roland-rat wrote:

Hi

I have logged in online to my account but i cant see anyway to access emails.

i have:

view package

update settings

Latest bill

Service Status

Entertainment services

Upgrade package

Need some help

Virgin TV edit

Any ideas please?

I used to log in this way to access emails.

Thank you


Should be in the Quick links at the bottom of the page:

Capture.PNG

**********************************
I work for Virgin Media - but all opinions posted here are my own

This is what I get

 

Screenshot_20220920-152752_Samsung Internet.jpg

This is what I get

 

Screenshot_20220920-152910_Samsung Internet.jpg

Graham_A
Very Insightful Person
Very Insightful Person

Have you followed the instructions in the locked out message to unlock the account?

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Good Afternoon @roland-rat, can you please confirm an answer to the question posted by @Graham_A?

In addition, can you please confirm if you've been able to try an alternative browser or clearing the cache on your browser, when trying to access the E-Mail account?

Kindest regards,

David_Bn