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oldmoondog
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One of three email accounts disabled

I have three email accounts.  All three are able to be read on the respective clients.  However, when I log on to the web mail on Virgin Media I am only able to read two of them.  The third tells me it is disabled.  Anyone any ideas?

 

 

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Emma_C
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Re: One of three email accounts disabled

Hi Oldmoondog, 

Really sorry you're having an issue with one of your email accounts, this isn't good. 

Have you received any communication from us regarding this? 

I'm going to pop you a personal message now and grab some details. 

 

I look forward to hearing back from you soon. 

 

 

Emma_C - Forum Team
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oldmoondog
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Re: One of three email accounts disabled

I have received no communication from you on this subject.

Now waiting for your "personal message".

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Emma_C
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Re: One of three email accounts disabled

Sorry to hear that @oldmoondog

I can see I sent you a personal message on Thursday, can you see a purple envelope on the right hand side? 

If not then I'll send another one now so we can help as soon as possible. 

Thanks. 

Emma_C - Forum Team
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Emma_C
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Re: One of three email accounts disabled

Glad we were able to get this sorted @oldmoondog

Have a great day 🙂 

Emma_C - Forum Team
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