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Old ntlworld email hacked

karenrobinson62
Joining in

My old ntlworld email was hacked last Thursday. Worrying thing he has my password and has been logging into things & changing it. I’ve changed them so many times over the past 5 days but some he then manages to change again. I’m getting 20 emails a day from sex sites too. I just want this old email closed down for good. I haven’t been a VM customer for over 10 years. I’ve phoned up 3 times & they just don’t do anything. Please help!

2 REPLIES 2

Zach_R
Forum Team
Forum Team

Hi @karenrobinson62

Thank you for your post and welcome back to our community forums. We're here to help.

I'm so sorry to hear of your email account issues. I can see that my colleague has already responded to an earlier post you made about this. We'll continue to assist you from there with this.

Thanks,
 


Zach - Forum Team
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Thanks Zach. I have replied to Ari now.