Showing results for 
Search instead for 
Did you mean: 

Old ntlworld email hacked

Joining in

My old ntlworld email was hacked last Thursday. Worrying thing he has my password and has been logging into things & changing it. I’ve changed them so many times over the past 5 days but some he then manages to change again. I’m getting 20 emails a day from sex sites too. I just want this old email closed down for good. I haven’t been a VM customer for over 10 years. I’ve phoned up 3 times & they just don’t do anything. Please help!


Forum Team
Forum Team

Hi @karenrobinson62

Thank you for your post and welcome back to our community forums. We're here to help.

I'm so sorry to hear of your email account issues. I can see that my colleague has already responded to an earlier post you made about this. We'll continue to assist you from there with this.


Zach - Forum Team
New around here? To find out more about the Community Forums, take a look at our FAQs!

Thanks Zach. I have replied to Ari now.