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Dorchester65
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Old ntlworld email account,need to cancel,but don’t have username or password

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Chris_W1
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Re: Old ntlworld email account,need to cancel,but don’t have username or password

Hi Dorchester65, thanks for the message. Just to confirm you are looking at permanently deleting the email? If so, can you confirm if you were the Media account holder and this is attached to an account in your name? Chris 

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Dorchester65
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Re: Old ntlworld email account,need to cancel,but don’t have username or password

Yes I used to have a virgin media account, but that was 4 years ago and I don't the account number anymore. 

 

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Chris_W1
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Re: Old ntlworld email account,need to cancel,but don’t have username or password

That is not a problem, i will send you a private message to look into this further for you. Chris

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Dorchester65
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Re: Old ntlworld email account,need to cancel,but don’t have username or password

Do you require the original account address 

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Chris_W1
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Re: Old ntlworld email account,need to cancel,but don’t have username or password

Hi Dorchester65, please let us know if you are still having issues after the fix time in the PM, have a good day. Chris 

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