Virgin Media Community

[leepylee]

Hi,

I have an old ntl world email account that has been hacked and I am unable to delete the account. Is anyone able to help please ?

[Paulina_Z]

Hi @leepylee,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that your old NTL World mailbox has been hacked! 
We'll be more than happy to help and permanently delete the mailbox. 

I'll send you a Private Message to confirm a few details. Please keep an eye our for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.

[Paulina_Z]

Hi @leepylee,

Thanks for coming back to me via Private Messages! I'm glad that I was able to assist you with your mailbox issue and have the IT team delete the mailbox.

If there's anything else we can do to help you at the moment, please let us know. We're here if you need us.

Thanks! 🙂