Hoping someone here can help. We were with VM for years, left for a short stint to another provider, at which point we were told our old ntlworld emails would be closed down within 90 days, this was years ago and never happened. My email account has been hacked, they've messaged me with my password to the account as headline along with threats, and multiple attempts to access older accounts with just the email. From chorley to Russia. I've tried phoning VM to which the response is its not our problem, to writing a complaint in which they advise to change our now VM account password....which won't work because even at the time our account password was different to our various email passwords but now the emails are not linked in anyway to our new account (hope that makes sense)? I just need the email shutting down and have no way to do this, or to change the password. Advice please 🙏🏻