Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Old emails

1877
Just joined

on ‎28-01-2023 20:26

I have had an Ntlworld address now for over  20 years. I am trying to trace important emails received  in late 2006 and early 2007. On looking the earliest I can retrieve are from 2013. Can anyone please help.

0 Kudos
1 REPLY 1

Graham_A
Very Insightful Person
Very Insightful Person

on ‎28-01-2023 21:05

@1877 If you are relying on the Virgin Media Mail webmail view of your email account then look for any folders below the standard Inbox, Sent, Spam etc. particularly for folders under the heading of Gmail or Google Mail.

Over the years VM have used several different partners to operate their webmail system.  When Google apps withdrew their service around 2016, if I remember correctly, all previous emails were supposed to be moved to a set of folders under the Gmail label.

If this isn't the case for you then you will have to use whatever backup option you employ to save important emails.

 

 

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Top