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L_roch80
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Old email

I need access to an sold email address ntlworld help! Had my Facebook hacked & it’s joined to my work page & the beaver scout group I run. 

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Anonymous
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Message 2 of 7
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Re: Old email

are you still a VM customer and is the email address attached to your current vm account?
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L_roch80
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Message 3 of 7
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Old email

can anyone help me get into an old email address ntlworld need help!!! 

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Anonymous
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Re: Old email

don't create multiple threads on the same problem
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DJ_Shadow1966
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Message 5 of 7
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Re: Old email

Hello

If are no longer a Virginmedia Broadband customer then I am afraid that you do not have the rights to use a virginmedia email address, normally when your broadband account is closed the email address is deleted 90 days later and once deleted then it cannot be reused.

Regards Mike

 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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L_roch80
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Re: Old email

No we’re not. Not been for years 

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John_GS
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Message 7 of 7
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Re: Old email

Hi L_roch80

 

If you're not, then all we'd be able to do is request it be deleted.

 

is this something you'd want to do?

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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