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Old email account

Good morning

 

I am trying to get access to my old ntlworld account and the associated virginmedia emails that i had for my family, and was wondering if this is still possible as I cant remember the password for my old account itself

 

Thanks

Phil

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Very Insightful Person
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Re: Old email account

if you are no longer a VM customer this will not be possible.

Are you still a VM broadband account holder?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Re: Old email account

Hello Phil

 

Thank you for taking the time to contact us via the forums and welcome to the community.

 

As apcyberax has advised, if this is a Virgin Media account that has been disconnected and you have lost access to the email address we wouldn't be able to assist with this. Once an account is disconnected, after a period of time access to the Virgin Media email address associated with that account is restricted.

 

If you're still a Virgin Media customer and are having problems let us know and we'll be happy to look into this further.

 

Rob

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