I have an old blueyonder email address that I don’t use anymore. This has been hacked recently and I have received lots of emails about trying to reset various sites passwords using this address. I have also received an email from person saying they are doing this and threatening to blackmail me with information they allege to have. I would like this old email address and all its alias’s shut down immediately. Can you advise how I can get this sorted ASAP?
Thanks for reaching out to us in our community and welcome, I am sorry your email has been hacked, is this email associated with an old account or is the account still active and was this the main email when set up?
it is an old account. Virgin took over the blueyonder so the email address remained. I then closed my virgin media account and stopped using the associated email address. Would have hope it would have been closed down.
I am sorry your old email wasn't closed when you left , I would like to get this resolved for you by getting this deleted , I will send you an invite into a private chat shortly, please click on the purple envelope to accept.
I am still getting emails coming in from this old account. The hacker must still have access to it and is trying to reset passwords for various other passwords as I keep getting emails asking me to confirm passwords.