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Old Virgin Media email address no password

Hi we have an old Virgin Media email address which we dont use and dont know the password for but the email address forms our Apple ID, any idea on how to access the email address ?

Tried to log in but no joy, no longer a VM customer so have no account details either !

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Re: Old Virgin Media email address no password

If you are no longer a customer, the address and mailbox should be deleted after 90 days of services ceasing.  You can confirm by running the address through https://mailtester.com  If the address shows red, it is completely deleted and no one can do anything.  I'm sure Apple have ways of helping you change the apple id.

 


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Re: Old Virgin Media email address no password

Hello Longy45

As @MissPasko has advised this email will now be terminated 

Apple will definetly be able to get this sorted for you 

Gareth_L

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