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Vmachac
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Old VM email account has been hacked that should have been deleted

Hi

I've got a really old virginmedia account that really should have been deleted some time ago (haven't had an account for at least 10 years....), but I'm not sure how I can go about getting this resolved? 

 

Can you please advise?

 

Thanks 

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Zoie_P
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Re: Old VM email account has been hacked that should have been deleted

Hi Vmachac, 

Thank you for your post and welcome to forums 🙂 

I am so sorry to hear you feel your email has been hacked, I can certainly help you with this, I will pop you over a PM to get some details 

Zoie

Zoie
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Zoie_P
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Re: Old VM email account has been hacked that should have been deleted

Thank you for messaging with me Vmachac, 

Glad I could raise a ticket for you, any other issues or if you would like an update please let us know

Zoie

Zoie
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Zoie_P
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Re: Old VM email account has been hacked that should have been deleted

Hi Vmachac, 

I have received an update from our team, they have advised the mailbox has been removed.

Zoie

Zoie
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