Virgin Media Community

[jazzyg66]

How do I delete an old email address that is constantly being spammed?

I left VM about 12 years ago, and signed up again 2 years ago.  It turns out the clever folk at Virgin email, gave me my old email address back.  Unfortunately, it must have found its way onto all the spammers lists because my mailbox is not fit for purpose, filling up with hundreds of spam.

[Steven_L]

Hey @jazzyg66,

Welcome to the community and thanks for getting in touch with us here.

I'm sorry to hear that you're having issues with your email inbox at the moment, your email address should have been deleted 90 days after you left us 12 years ago but seems to be one of the accounts that have slipped the net.

Is this mailbox your primary mailbox with or a secondary mailbox? If this is the primary mailbox we cannot delete that from your account but if its a secondary account we can do this for you over the forums.

Regards,

Steven_L