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Old Ntlword email account

When I moved to Virginmedia from Ntlworld some while ago I had an ntlworld email which came with me. I used this account for some time before I changed to a virginmedia email account. I thought I had deleted/deactivated the ntlworld email.

All this was some years ago so I thought all was ok, but recently I've started receiving email from people/companies I've never heard of all addressed to this old ntlworld email account.

The only email account I have set up on my pc is for virginmedia, so I'm assuming there is still some kind of link back to the ntlworld email account. I've looked in settings in my virginmedia email account but am unable see anything relating to previous email accounts.

Is there anyway this link can be broken and my old ntlword email account be fully deactivated/cancelled?

Thanks

 

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Re: Old Ntlword email account

Hi Smallgun, 

Thanks for using the forums to get this elusive email issue solved, I can help you. 

I'm just going to send you a PM now to get some further information, look out for the purple envelope. 

Speak soon!

Megan_L

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