Menu
Reply
Highlighted
  • 1
  • 0
  • 0
Joining in
114 Views
Message 1 of 3
Flag for a moderator

Old Ntl email address

I left VM over a year ago when I moved to a non  cabled area.

My primary email account was closed but I have secondary ntl addresses which are currently receiving all kinds of unpleasant SPAM which I need to delete but as the primary account is already closed can’t access them. Can someone help please.

0 Kudos
Reply
Highlighted
  • 4.47K
  • 261
  • 521
Forum Team
Forum Team
79 Views
Message 2 of 3
Flag for a moderator

Re: Old Ntl email address

Hello Crit59,

Thanks for your post

This is an easy fix

It can take around 5 days to be deleted

I will need to take some account details from you first

If you can check the purple envelope top right that would be fantastic

Gareth_L

Highlighted
  • 4.47K
  • 261
  • 521
Forum Team
Forum Team
71 Views
Message 3 of 3
Flag for a moderator
Helpful Answer

Re: Old Ntl email address

Thanks for passing security Crit59. 

I have asked our IT Team to delete this address

It can take 7-10 days. 

If you go to https://mailtester.com/ and enter the email. Once the result turns red it will mean it has been removed 

Gareth_L