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Old NTLWORLD email hacked

D65
Joining in

I have a old ntlworld email account that I haven't used for a long time. The account has been hacked/stolen. Please can this account be deleted? I do not have access to it. 

1 ACCEPTED SOLUTION

Accepted Solutions

Daniel_Et
Forum Team
Forum Team

Hi @D65 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about what's happened 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

See where this Helpful Answer was posted

3 REPLIES 3

Daniel_Et
Forum Team
Forum Team

Hi @D65 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear about what's happened 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel

Hi, I also have an old ntlworld email account I would like deleting? any help/advice woulf be grateful 

Hi @Newpool 👋 Thank you for your post and welcome to the Virgin Media Community 😀

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner.

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.

Regards,
Daniel