Virgin Media Community

[Gilles]

Recently my old NTLWorld account email address has been hacked.

I have moved everything however, i need to get my NTLWorld one closed down as someone keeps sending stuff to people from it and spam non stop, it is BAD. I cannot delete it once and for all.

I used to be a customer of NTL (and then VirginMedia) for a number of years but am now with another supplier. My old log in details no longer seem to work. How do I close it please?

Thank you for your assistance asap.

[apcyberax · Accepted solution]

vm staff can arrange that here but it will take them about a week to get to the message.
They will contact you for details and arrange to get it deleted

[Gilles]

Recently my old NTLWorld account email address has been hacked.

I have moved everything however, i need to get my NTLWorld one closed down as someone keeps sending stuff to people from it and spam non stop, it is BAD. I cannot delete it once and for all.

I used to be a customer of NTL (and then VirginMedia) for a number of years but am now with another supplier. My old log in details no longer seem to work. How do I close it please?

Thank you for your assistance asap.

[Gilles]

Hello

Can someone please from VirginMedia stop my old email address? it is now becoming a pain and frustrating that no-one can do that and delete this email address once and for all. I left VirginMedia last year. 

PLEASE HELP!!!

[Corey_C]

Thanks for your post and welcome to the Community Forums, Gilles,

I'll send you a private message to confirm your account details.

Cheers,

Corey C