I left virgin media a couple of years ago, and as such my email with virgin was closed by virgin.
I am now back with virgin and would like to know if my email address can be reinstated?
The main purpose of this is that my netflix account is still attached to that email address and it will only let me change it if I have access to my old one.
I looked to create an email address but it tells me that its not available, but I'm sure with a bit of identity confirmation it will be seen that it was me? (I haven't moved house or anything, and it was my first and last email@example.com)
Thanks for your post. I'm sorry for the delay in response and to hear about this email issue. I'm afraid that this email account would have been deleted and lost when you left us, and we wouldn't be able to retrieve that I'm afraid. You would need to set up a new email.