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pking1601
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Old Blueyonder email address

Hello

i have an old blueyonder email address. Due to moving into an area not served by Virgin a year ago, my Virgin account was closed so I can’t access my old VirginMedia account. I can still send and receive emails from my Blueyonder account but rarely use it and now it is getting inundated with Spam and Phishing emails constantly and it’s just becoming a pain. How can I have this account permanently closed? 
or something done to stop all the dodgy emails

thanks

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Emily_G
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Re: Old Blueyonder email address

Thanks for the post Pking1601.

 

We can request to have the emails attached with the Virgin Media account closed for you, please confirm you're OK with this and we'll pop you over a private message to pass security and have this requested. 

 

Thanks, Emily.

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pking1601
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Re: Old Blueyonder email address

Hello Emily

yes please, if you can that would be great. 

thanks

Paul

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Emily_G
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Re: Old Blueyonder email address

No problem, we'll pop you over a private message now. 

 

Thanks, Emily.

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Beth_G
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Re: Old Blueyonder email address

Hey pking1601,

 

Just to let you know, IT have now confirmed that the requested mailboxes have been deleted.

 

Please do let me know if you have any further issues from here.

 

Kind regards,

 

Beth

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Beth_G
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Re: Old Blueyonder email address

Hi pking1601,

 

Thanks for your PM, many apologies for the ongoing issues with getting the mailbox deleted.

 

I raised this with our IT Teams again and they have confirmed that the mailboxes should now be deleted.

 

Please do let me know if there are any further problems from here.

 

Kind regards,

 

Beth

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