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Old Blueyonder Account Hacked

Anonymous
Not applicable

on ‎09-02-2023 11:05

I have an old blueyonder account that has been hacked.  I urgently need help to get the account closed down.  I was with Virgin Media for about 20 years and they supported my account.  However  I moved and my new estate does not provide Virgin Media as an option.  Can somebody please help as they are continuing to use my account to subscribe to things   

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3 REPLIES 3

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

on ‎09-02-2023 11:29

Hi DebbieMcCue2468,

Thank you for your post and a warm welcome to our forums 😊

I am so sorry to hear you are having issues with your email and I will look into this for you asap, I will pop you over a PM so just keep an eye out for the little envelope 📩

Zoie

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Zoie_P
Forum Team (Retired)
Forum Team (Retired)

on ‎10-02-2023 15:50

Thank you for messaging with me DebbieMcCue2468 🙌

Glad I could get this raised with our IT team to get the email removed, please pop back if you need anything else.

Zoie

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Anonymous
Not applicable
In response to Zoie_P

on ‎10-02-2023 16:52

Thank you so much Zoie

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