Virgin Media Community

[Anonymous]

I have an old blueyonder account that has been hacked.  I urgently need help to get the account closed down.  I was with Virgin Media for about 20 years and they supported my account.  However  I moved and my new estate does not provide Virgin Media as an option.  Can somebody please help as they are continuing to use my account to subscribe to things   

[Zoie_P]

Hi DebbieMcCue2468,

Thank you for your post and a warm welcome to our forums 😊

I am so sorry to hear you are having issues with your email and I will look into this for you asap, I will pop you over a PM so just keep an eye out for the little envelope 📩

Zoie

[Zoie_P]

Thank you for messaging with me DebbieMcCue2468 🙌

Glad I could get this raised with our IT team to get the email removed, please pop back if you need anything else.

Zoie

[Anonymous]

Thank you so much Zoie