Menu
Reply
blazingmagnums
  • 76
  • 3
  • 16
Dialled in
646 Views
Message 1 of 4
Flag for a moderator

Old Bills

Why has the option to download old bills been removed? I need it for expenses 

0 Kudos
Reply
用心棒
  • 7.63K
  • 841
  • 2.55K
Very Insightful Person
Very Insightful Person
619 Views
Message 2 of 4
Flag for a moderator

Re: Old Bills

As far as I know:

  • small screen devices never had an option to download a bill's PDF¹
  • large screen devices have an options to download a bill's PDF under My Virgin Media > My bills > View Bills

-―
¹ recently some mobile devices are showing an updated version of the site that allows for download of a bill's PDF however it should be noted that it does not consistently work.

0 Kudos
Reply
Hayley_S
  • 3.9K
  • 129
  • 255
Forum Team (Retired)
Forum Team (Retired)
577 Views
Message 3 of 4
Flag for a moderator

Re: Old Bills

Hello @blazingmagnums,

 

Welcome back, thanks for posting.

 

I am sorry for any issues with downloading a bill.

 

I can see you have been given the advice on this, has this helped?

 

Many thanks,

Hayley
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply
BenMcr
  • 22.81K
  • 2.51K
  • 4.84K
Very Insightful Person
Very Insightful Person
576 Views
Message 4 of 4
Flag for a moderator

Re: Old Bills


@blazingmagnums wrote:

Why has the option to download old bills been removed? I need it for expenses 


This post may help 

https://community.virginmedia.com/t5/Managing-Your-Account-Cable/Previous-Bills/m-p/4869500#M169058

**********************************
I work for Virgin Media - but all opinions posted here are my own