2 weeks ago
Tried lots of times to setup the account using imp. Cannot get it to work. Account works fine on phone and ipad
Refer to this page: https://www.virginmedia.com/help/virgin-media-mail-how-to-use-email-with-mail-clients and follow the instructions under the Windows 10 Mail tab.
Complete the Windows 10 Setup instructions first and then the Windows 10 Settings.
Follow both sets of instructions, not just one of them, and do them in order.
Test and post back.
a week ago
Thanks for response. The instructions are ones that I have previously followed
Same problem. Basically the password box doubles up on the password. Everything else is correct
Even if I put one letter in the password box and save it. Go out and come back the password box has 16 characters. My actual password has 8
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