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Ntlworld old account

Hi

I have an ntlworld account that I’m still using. I haven’t had a virgin account for a few years. I’m not fire if the account has been hacked and I’m unable to change the password. Can this account be closed?

Regards 

S

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Re: Ntlworld old account

Hi SIJ22, 

 

Welcome to our community forums! 

 

Really sorry to hear you're having problems with an old email account. 

 

We can get this closed for you, as you no longer have active services with us. In order to do this for you I have sent you a private message, please reply when you can 🙂

 

Many thanks, 

 

Hetty_R
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