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Ntlworld emails

I have an ntlworld.com email address someone appears to have changed the password, i am unable to do anything, can’t see old or new emails, can’t send emails.

i am no longer a customer of VM haven’t been for many years due to moving, i am unable to change password its staying my user name is not valid, anyone any ideas I’m desperate as i need my emails

Thanks 

 

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Very Insightful Person
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Re: Ntlworld emails

if you are no longer a customer the email; address may be in the process of being deleted.
If not and someone has gained access the forum team can arrange for this to be deleted for you.

They can not arrange for you to regain access as it should have been deleted 90 days after you left.

@ModTeam can this one be deleted in case someone has gained access.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Re: Ntlworld emails

Hi Jop123

 

Welcome to our community forum pages and thank you for your post.

 

We are sorry to hear that you're having issues with the email address.

 

We'd like to see what we can do to help so we'll send you a private message in a moment so that we can get a few more details.

 

Thank you. 

David_Pn
Forum Team

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