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Vicky70
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Ntlworld email stopped working

Hello,

VirginMedia Twitter account has asked me to post on here, if anyone can help please?  My ntlworld email account has suddenly stopped working 3 hours ago on webmail and all apps. I get 3 grey dots on the webmail screen and 'sync failed' on apps. I have a current Virgin broadband connection which is working and I have changed my VirginMedia password. Does anyone have any suggestions to restore my email please. Many thanks.

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Molly_T
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Re: Ntlworld email stopped working

Hi Vicky, sorry to hear of your difficulties accessing your email. 

If you can please read through this thread and try the troubleshooting steps advised. 

Let me know how you get on! 

All the best. 

Molly
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