Please stop making duplicate posts. As you can see your threads have been merged. As this Forum is not a place to directly access VM technical support you tend to get responses from other users first. Why don't you try telling us what the problem is that you are seeing with any error messages you get. We might then be able to advise you properly. When you posted a month ago about this, the issue was taken off-line by the staff member who responded so we no clues as to what happened and what the cause was.
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