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Acsherry
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Ntlworld email issues

  • Almost a week without email - my address ends in ntlworld.com 
  •  I rang 150 and they have reset my passwords but it still doesn’t work! 
  • they also told me that they would unlock my account within 24 hours then after another call 72 hours .  It’s been 5 days now.
  • I’ve logged into my primary account and changed email passwords myself but still no joy 

  • Any ideas anyone ? 
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Paul_DN
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Re: Ntlworld email issues

 

Acsherry,

 

Thank you for reaching out to us in our community, I am sorry to hear you have been unable to access your email account ,so I can help with this, I will send you an invite into a private chat, I will send this shortly, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

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Paul_DN
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Re: Ntlworld email issues

Hi Acsherry,,

 

Thanks for the update, I am glad to hear this has now been resolved, I am sorry that the fix was delayed.

 

Kind regards

 

Paul.

 

 

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