on 04-03-2023 17:32
I have had my ntlworld email hacked .now my Facebook account has been hacked to ,how do I make my account safe again.
on 06-03-2023 08:57
Hi @Tonyalsoran thanks for posting and welcome to our community.
Sorry to hear that your email address has been compromised and for inconvenience this may be causing you. Is the email address linked to an existing broadband account? If so, have you been unable to change your password? You should be able to do so via your online account. As you've reached out to us, I would like to take a closer look on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R
06-03-2023 08:58 - edited 06-03-2023 08:59
Hi @Tonyalsoran one other thing, if you're no longer a customer, we will have to delete the email address.
Regards
Lee